(270) 349-5544 admin@amswphotography.com Paducah, KY

Shipping Times and Policies

Policies

We do not accept returns, or exchanges, and will only exchange if there is a manufacturer defect or shipping damage. Please let us know right away if there is an issue and we will work to remedy it with a new product.

We want you to have gorgeous artwork and frames, and also the best experience possible! We appreciate your part in helping us to make this a wonderful purchase. 

Shipping

We are proud to offer Free Domestic Shipping in all 50 United States for all purchases, with a purchase of $35 or more.

We offer shipping via UPS Ground and Fed Ex. Shipping (excluding creation time) is usually 3-5 days for most products. Prints are the fastest shipping and turnaround product. With Covid-19 delays, some products can take up to 3 weeks to ship. Know that we are doing our best to get you your order as soon as possible. Please view Product Turnaround Times to check per product. For rush shipping questions, please email us at admin@amswphotography.com. 

If you have a question on the cost to ship a photo internationally, please message the shop with the size of the photo/frame. We will calculate the shipping cost.

Product Turnaround Times

Frames

As most orders are of the custom nature, we do not keep many frames on hand. This keeps our cost down so you pay less. Once your order is placed expect to receive your framed print within 2-3 weeks.

We receive the frame approximately 1 week after we order. After that, the frame is fitted with the photo, then carefully packaged and shipped to you. Shipping is through UPS or FED Ex Ground  and that usually takes about 4-5 days. 

*******Very Important Frame Poicy Info******

Due to our agreement with our manufacturer’s return policies, we ask that you please open your product right away and notify us within 3 days if there is a problem. If you do not notify us of the problem within 3 days, we can not exchange, and we don’t accept returns.

Double Matboard Prints

Double Matboard Prints are a bit faster. Allow 2 business days for production, and an additional 3-5 business days for shipping. Expect about a week in total for turnaround time.

White Border Prints

Allow 2 business days for production, and an additional 3-5 business days for shipping. Expect about a week in total for turnaround time.

All Wood Products

Wood Prints are crafted with extra care and take a little longer. Production time is 5-7 business days. Shipping time is in addtion, and takes about 7-14  days. Please message the shop for rush shipping options at an extra cost.

Gallery Wrap Canvas

Allow 3 business days for production, and an additional 3-5 business days for shipping. Expect slightly more than a week in total for turnaround time.

Acyrlic Prints

Allow 3 business days for production, and an additional 3-5 business days for shipping. Expect slightly more than a week in total for turnaround time.

Notebooks

 Currently with Covid-19 delays, total turnaround and shipping time is approximately 14-20 days. Please message the shop for rush shipping options at an extra cost.

Coffee/Latte Mugs

Our Ceramics printer is experiencing unprecedented turnaround times. Please allow 3 weeks for creation and shipping. Restricted staffing is creating delay.

Linens and Cards

Allow 3-6 business days for production, and an additional 7-9 business days for shipping. Covid-19 restrictions may possibly delay shipping.

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